Free Worldwide Shipping | Conditions Apply

Shipping Information

Shipping Information

**Free Worldwide Shipping**
Free shipping applies to orders under 5kg. 

Where does Unicorns and Co. ship to?

 

Unicorns and Co. currently ships worldwide.

 

Where does Unicorns and Co. ship from?

 

We ship from Melbourne, Victoria, Australia

 

How much is shipping?

 

Shipping rates will vary depending on the total weight of the package and whether the package is a Domestic or an International shipment. Shipping will be calculated at checkout.

 

Please note that our retail prices and shipping charges exclude any fees such as local customs duties and/or taxes. Customs duties and taxes are additional fees charged by your local authorities. Customs duties and taxes vary from country to country and are the sole responsibility of the customer. Unicorns and Co. recommend that customers contact their local authorities to confirm any additional duties or taxes prior to purchase.

 

Customs Declaration

 

A Customs Declaration must accompany all international orders. We are required by law to state the value of the goods to customs. The value will be in AUD as per the order value. As we are a retail company we are unable to mark any order as a ‘gift’.

 

How long does shipping take?

 

Our hours of operation are Monday through Friday, 8 a.m. to 6 p.m. AEST. We do not operate on weekends and public holidays. Orders will be processed and shipped within 2-5 days after you place your order. Please note during times or restock and new product releases there may be up to an additional 5 business days of processing time.

 

Shipping times will vary according to, but are not limited to, the following -

 

  • the distance between our place of dispatch and the receiver's location
  • whether the package is a domestic (AU) or international (everywhere else) shipment

 

Following is an estimate of shipping times:

 

Domestic

 

Melbourne same or next business day

Adelaide 1-2 business days

Albury 1-2 business days

Bendigo same or next business day

Brisbane 2-5 business days

Bundaberg 4-7 business days

Cairns 4-7 business days

Canberra 1-2 business days

Central Coast 1-2 business days

Coffs Harbour 2-5 business days

Darwin 3-10 business days

Geelong same or next business day

Gold Coast 2-5 business days

Hobart 3-5 business days

Launceston 3-5 business days

Mackay 4-7 business days

Maryborough 4-7 business days

Newcastle 1-2 business days

Northern Rivers 2-5 business days

Perth 5-10 business days

Port Macquarie 2-5 business days

Rockhampton 4-7 business days

Sunshine Coast 4-7 business days

Sydney 1-2 business days

Toowoomba 2-5 business days

Townsville 4-7 business days

Wollongong 1-2 business days

 

Other and remote areas may take a little longer.

 

International

 

International shipments can take anywhere from 4-20 business days to arrive depending on the country shipped to. This does not account for any time the package spends at customs or border inspection facilities.

 

Please note all shipping times are an estimate only and are not guaranteed.

 

How do I track my order?

 

After you have placed your order you will be notified of your tracking number via the email address listed on your Unicorns and Co. account when the order was placed. If you don’t receive the email to your inbox please check your spam folder. If for some reason you don’t receive the email to your inbox or your spam folder please contact us at magic@unicornsandco.com.

 

If you have any enquiries regarding the exact location of your package please contact the carrier directly.

 

Can I collect my order from Unicorns and Co. warehouse?

 

This option is currently unavailable.