Where does Unicorns and Co. ship to?
Unicorns and Co. currently ships worldwide.
Where does Unicorns and Co. ship from?
We ship from Melbourne, Victoria, Australia
How much is shipping?
Shipping rates will vary depending on the total weight of the package and whether the package is a Domestic or an International shipment. Shipping will be calculated at checkout.
Please note that our retail prices and shipping charges exclude any fees such as local customs duties and/or taxes. Customs duties and taxes are additional fees charged by your local authorities. Customs duties and taxes vary from country to country and are the sole responsibility of the customer. Unicorns and Co. recommend that customers contact their local authorities to confirm any additional duties or taxes prior to purchase.
A Customs Declaration must accompany all international orders. We are required by law to state the value of the goods to customs. The value will be in AUD as per the order value. As we are a retail company we are unable to mark any order as a ‘gift’.
How long does shipping take?
Our hours of operation are Monday through Friday, 8 a.m. to 6 p.m. AEST. We do not operate on weekends and public holidays. Orders will be processed and shipped within 2-5 days after you place your order. Please note during times or restock and new product releases there may be up to an additional 5 business days of processing time.
Shipping times will vary according to, but are not limited to, the following -
Following is an estimate of shipping times:
Melbourne same or next business day
Adelaide 1-2 business days
Albury 1-2 business days
Bendigo same or next business day
Brisbane 2-5 business days
Bundaberg 4-7 business days
Cairns 4-7 business days
Canberra 1-2 business days
Central Coast 1-2 business days
Coffs Harbour 2-5 business days
Darwin 3-10 business days
Geelong same or next business day
Gold Coast 2-5 business days
Hobart 3-5 business days
Launceston 3-5 business days
Mackay 4-7 business days
Maryborough 4-7 business days
Newcastle 1-2 business days
Northern Rivers 2-5 business days
Perth 5-10 business days
Port Macquarie 2-5 business days
Rockhampton 4-7 business days
Sunshine Coast 4-7 business days
Sydney 1-2 business days
Toowoomba 2-5 business days
Townsville 4-7 business days
Wollongong 1-2 business days
Other and remote areas may take a little longer.
International shipments can take anywhere from 4-20 business days to arrive depending on the country shipped to. This does not account for any time the package spends at customs or border inspection facilities.
Please note all shipping times are an estimate only and are not guaranteed.
How do I track my order?
After you have placed your order you will be notified of your tracking number via the email address listed on your Unicorns and Co. account when the order was placed. If you don’t receive the email to your inbox please check your spam folder. If for some reason you don’t receive the email to your inbox or your spam folder please contact us at firstname.lastname@example.org.
If you have any enquiries regarding the exact location of your package please contact the carrier directly.
Can I collect my order from Unicorns and Co. warehouse?
This option is currently unavailable.